The Star/Asia News Network
Plane spotters take photographs of an AirAsia A320 airbus as it prepares to land at the Kuala Lumpur International Airport 2 (KLIA 2) in Sepang on May 5, 2017. (AFP/Manan Vatsyayana)
AirAsia is waiving flight change fees for bookings where the travel date falls on May 9, polling day for the 14th general election.
In a statement, the airline said the offer only applies to Malaysian citizens and must be done within 10 days of April 10, when the Electoral Commission announced the polling day.
It said ticket holders may choose one of two options.
"Option 1: Move Flight: Perform one (1) date change for all bookings without flight change fee to postpone travel by up to thirty (30) days from the original travel date, subject to seat availability and any fare or tax differences; OR
"Option 2: Credit Account: Retain the fare value in your AirAsia BIG Loyalty account for future travel with AirAsia, to be redeemed within 90 calendar days from the date of credit issue."
AirAsia advised guests traveling during the polling period to arrive at the airport earlier or use its web and mobile check-in facilities to avoid congestion.
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