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More Indonesians trust social media than news outlets: research

Respondents that saw social media as a trustworthy source of information jumped in 2022, while more conventional news outlets saw a decline. 

Deni Ghifari (The Jakarta Post)
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Jakarta
Wed, February 1, 2023

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More Indonesians trust social media than news outlets: research Enhancing skills: Pictured is one of Nur Aini’s computer classes where domestic workers learn the importance of digital literacy.(Courtesy of Nur Aini) (Courtesy of Nur Aini/Courtesy of Nur Aini)

M

ore Indonesians trusted social media than news outlets over the past three years, marking a significant shift in the way people perceived what they considered a reliable source of information, according to the latest study from the Communications and Information Ministry, published on Wednesday.

The percentage of respondents who saw social media as a trustworthy source of information jumped to 30.8 percent in 2022 from previously around 20 percent in 2020, according to the research.

Meanwhile, trust toward conventional media has been in steady decline over the past three years with print media and radio now only acquiring less than 1 percent, while television managed to hold on at 43.5 percent in 2022.

The number of respondents who consider online media as a trustworthy source of information, however, increased at 9.7 percent in 2022 from previously 7 percent in 2020, but were still left far behind by social media.   

“Social media was consistently the second-most trusted source of information in the past three years,” reads the report.

Read also: Despite improvements, Indonesia’s digital literacy remains low

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The study, termed Indonesia Digital Literacy Status in 2022, has been conducted annually since 2020 by the ministry, in collaboration with Katadata Insight Center, which is a data-driven research arm of Indonesian media Katadata.

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