TheJakartaPost
Please Update your browser
Your browser is out of date, and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page.
Netflix to begin canceling inactive user accounts
Netflix will reach out to users about whether or not they want to keep their account.
Change text size
Gift Premium Articles
to Anyone
Share the best of The Jakarta Post with friends, family, or colleagues. As a subscriber, you can gift 3 to 5 articles each month that anyone can read—no subscription needed!
A computer screen and mobile phone display the Netflix logo on March 31, 2020 in Arlington, Virginia. (AFP/Olivier Douliery)
S
treaming platform giant Netflix says it will start deactivating accounts that have not streamed content on the platform in the last 12 months, as well as those that have not been active in two years.
The company's product innovation director, Eddy Wu, said in a statement that Netflix would reach out to users about whether or not they wanted to keep their account.
“Members will start seeing these emails or in-app notifications this week,” he said.
If the company does not receive a response from the account owner, the subscription will be automatically canceled.
However, canceled accounts can be easily reactivated.
Read also: 'Game of Thrones' stars Jason Momoa, Peter Dinklage in talks for vampire movie: Report
“Anyone who cancels their account and then rejoins within 10 months will still have their favorites, profile, viewing preferences and account details just as they left them,” said Wu.
This new direction is meant to help inactive subscribers save money in this trying time, he added.
Inactive accounts represent less than 0.5 percent of Netflix's overall member base or about a few hundred thousand, Wu said.
According to Variety, Netflix netted a record of 15.8 million subscribers in the first quarter of 2020. The hike is predicted to be a quarantine-fueled bump that will not last very long. (gis/kes)
