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Jakarta Post

Digital service can prevent 'umrah' scandal

  • Talitha Chairunissa and Ferdian Siswanto


Jakarta   /   Fri, April 6, 2018   /  09:07 am
Digital service can prevent 'umrah' scandal Seeking justice: Several victims of travel company First Travel's umrah travel scam attend the follow up hearing of the case at the Depok District Court in West Java on March 5. ( Adhiyuda Prasetia )

The rising middle class population and consumption shift in the predominantly Muslim and young democratic Indonesia in the past decade have led to increased domestic consumption, including the demand for leisure and religious travel.

Noble intentions coupled with strong economic capacity provide a lucrative business opportunity for religious travel. The number of umrah, or minor pilgrimage, travel agents has grown tremendously, offering innovative bundling packages with haj and leisure trips to neighboring Muslim or predominantly Muslim countries like Morocco, Egypt and Turkey.

However, like in many other industries, unfettered industrial regulation can trigger fraud. Though most umrah travel agents have played by the rules fairly, consumers were still shocked by the embezzlement cases involving First Travel, reportedly amounting to Rp 8 billi...

Disclaimer: The opinions expressed in this article are those of the author and do not reflect the official stance of The Jakarta Post.