TheJakartaPost
Please Update your browser
Your browser is out of date, and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page.
Google vows to redact fraudulent Maps business data
Users with Google accounts can suggest an edit to profiles of businesses in Maps that the tech giant would review before deciding whether to change a place's information or not.
Change text size
Gift Premium Articles
to Anyone
Share the best of The Jakarta Post with friends, family, or colleagues. As a subscriber, you can gift 3 to 5 articles each month that anyone can read—no subscription needed!
A customer is seen working in front of the Google Cloud booth in Lotte Avenue shopping mall in South Jakarta on Nov. 20, 2019. (JP/Donny Fernando)
G
oogle will restore accurate information displayed on its Maps services after the Indonesian Hotel and Restaurant Association (PHRI) reported that hundreds of its members had seen their business details falsely altered by users intending to scam potential customers.
The tech giant admitted that it had experienced a technical issue, which resulted in changes in information on a number of Google Business Profile accounts and said that it was fixing the issue to prevent future inaccurate information updates.
“We understand there are issues with [false] information on business profiles,” Google said in a statement published on X on Tuesday.
“Our policies clearly state that user-generated changes must be based on factual information, and our team works around the clock to combat activity that violates our policies.”
Users with Google accounts can suggest an edit to profiles of businesses in Maps that the tech giant would review before deciding whether to change a place's information or not.
This includes addresses, phone numbers, social media links and business hours, among much else.
Meanwhile, owners can update this information by logging onto their Google Business Profile account profile.
