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consumer-protection

Danone defends ‘mountain spring’ claim amid groundwater scrutiny
Companies 1 week ago

PREMIUM
Danone defends ‘mountain spring’ claim amid groundwater scrutiny

The National Consumer Protection Agency (BPKN) announced plans to summon PT Tirta Investama, Danone&...
EU to finalize probes into tech platforms soon: Commissioner
Tech 1 month ago

EU to finalize probes into tech platforms soon: Commissioner

Several online platforms, including Chinese retailers AliExpress and Temu and social media giants Fa...
Police probe underfilled bottles of Minyakita cooking oil
Politics 7 months ago

Police probe underfilled bottles of Minyakita cooking oil

“While the label indicates 1 liter [of cooking oil], our tests showed volumes ranging between ...
Lawyers, consumers prepare lawsuit against Pertamina in fuel scandal
Politics 8 months ago

PREMIUM
Lawyers, consumers prepare lawsuit against Pertamina in fuel scandal

The Jakarta Legal Aid Institute (LBH Jakarta) will file a lawsuit against energy giant Pertamina and...
'Pinjol': The challenges and perils of online lending in Indonesia
Academia 2 years ago

PREMIUM
'Pinjol': The challenges and perils of online lending in Indonesia

Comprehensive regulatory reform is urgently needed in Indonesia's online lending ecosystem to pr...
Protecting consumer rights in the digital epoch
Academia 2 years ago

PREMIUM
Protecting consumer rights in the digital epoch

The government must employ a two-prolonged strategy of regulatory enforcement and financial educatio...
Fintech could be a new source of financial exclusion
Academia 3 years ago

Fintech could be a new source of financial exclusion

Low financial literacy may be behind the hike in the number of financial service complaints to ...
Almost one year later, no sign of refunds from Lokatara Festival
Entertainment 4 years ago

Almost one year later, no sign of refunds from Lokatara Festival

Lokatara Festival creator Theo Mulyanto and other organizer personnel have remained silent over...
E-commerce must do more to protect users against cybercrime: BPKN
Business 5 years ago

E-commerce must do more to protect users against cybercrime: BPKN

The National Consumer Protection Agency (BPKN) has recommended that e-commerce platforms ramp up the...
Better e-commerce regulations needed for industry development, consumer protection
Business 5 years ago

Better e-commerce regulations needed for industry development, consumer protection

Currently, the country’s e-commerce industry only has government regulation No. 80/2019 and Tr...
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