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Jakarta Post

The perplexity of mobile internet prices

  • Ibrahim Kholilul Rohman
    Ibrahim Kholilul Rohman

    Research fellow at United Nations University’s Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV)

Guimaraes, Portugal   /   Mon, June 5, 2017   /  01:50 pm
The perplexity of mobile internet prices With its 10 percent monthly churn rate, Indonesia has the highest percentage among the 53 countries in the BoAML database. (Shutterstock/Anna Hoychuk)

Just some weeks ago, the website of Telkomsel, Indonesia’s largest mobile operator, was hacked. The hacker expressed disappointment over the company’s current policies offering services — music and data quotas — based on different technologies subscribers do not necessarily demand. There was also a strong suspicion about a lack of transparency with regard to mobile internet pricing. The following day, Telkomsel’s closest rival, Indosat, became the next target. This time, the hacker conveyed a message that telecommunications companies should stay calm and stop teasing each other. We might witness something akin to this revenge overwhelmed by the stiff competition in the current mobile industry. Hence, it is necessary to single out one among many possible roots of the problem: Why is the current mobile internet pricing so perplexing? Back when the ...

Disclaimer: The opinions expressed in this article are those of the author and do not reflect the official stance of The Jakarta Post.